Hipub - Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our Service, you may provide us with certain personal information, including but not limited to:

Your name, email address, and date of birth
Username and password
Profile information, including your profile picture, bio, and language preferences
Payment information when you purchase premium features (processed by third-party payment processors)
Information you provide in messages, voice posts, and other communications through the Service

1.2 Information We Automatically Collect

When you use our Service, we may automatically collect certain information about your device and usage, including:

Device information: model, operating system, unique device identifiers, network information
Usage data: features you use, pages you visit, time spent on the Service, interaction with other users
Location data: approximate location based on your IP address (we do not collect precise geolocation without your consent)
Log data: IP address, access times, browser type, referral URLs
Audio data: when you record and send voice messages or posts through the Service
Video data: when you enable your camera during video chats (only during the chat session unless you choose to save)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Social media platforms if you choose to register or log in using your social media account
Service providers that help us operate, analyze, and improve our Service

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our Service
To match you with other users based on language preferences and interests
To facilitate communication between users (messages, voice posts, video chats)
To personalize your experience and recommend content and features
To develop new features and services
To understand how users interact with our Service
To detect, prevent, and address technical issues, fraud, or other harmful activities
To send you administrative messages, updates, and marketing communications (with your consent where required)
To comply with legal obligations

We use audio and video data solely to facilitate communication between users and improve our language learning features, such as pronunciation assistance (with your consent).

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 With Other Users

Certain information is visible to other users, including:

Your username and profile picture
Your language preferences and bio
Voice posts you create and send
Messages you send to other users
Video feed during video chats (only to the matched user during the chat)

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Cloud storage providers for storing your data
Payment processors for handling transactions
Analytics providers to help us understand usage patterns
Customer support services
These providers are contractually obligated to protect your information and use it only as instructed by us.

3.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

3.4 In Business Transfers

If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to the receiving party agreeing to protect your information as described in this Privacy Policy.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and for legitimate business purposes, including:

As long as your account is active
For the period necessary to fulfill the purposes outlined in this Privacy Policy
To comply with our legal obligations
To resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except as required by law or for legitimate business purposes (such as maintaining records for tax, legal, or auditing purposes).

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Correction

You can access and update most of your personal information through your account settings. If you need assistance, please contact us at Hipubservice@outlook.com

5.2 Deletion

You can delete your account through the Service settings, which will delete most of your personal information. Some information may remain as described in Section 4.

5.3 Opt-Out Rights

You can opt out of receiving marketing communications by following the unsubscribe instructions in those messages or adjusting your account settings.

5.4 California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell your personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at Hipubservice@outlook.com with "California Privacy Rights" in the subject line.

5.5 Nevada Residents

Nevada residents may request that we not sell certain personal information. To make such a request, please contact us at Hipubservice@outlook.com with "Nevada Privacy Rights" in the subject line.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption of data in transit and at rest
Secure authentication protocols
Regular security audits and updates
Access controls to limit who can access your information

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Children's Privacy

Our Service is explicitly not designed, intended for, or directed at individuals under the age of 18 ("Children"). We strictly adhere to the principle of protecting Children's privacy and have implemented comprehensive measures to prevent the collection of their personal information.

We do not knowingly solicit, collect, or store any personal information—including but not limited to names, addresses, phone numbers, email addresses, photos, or location data—from Children. This prohibition extends to all features of our Service, whether through user profiles, messaging functions, video chats, or any other interactive elements. We also do not allow Children to create accounts or use the Service in any capacity, as it is tailored for adult users.

If we receive credible information indicating that we have inadvertently collected personal information from a Child without verifiable parental or guardian consent, we will take immediate and decisive action. This includes, but is not limited to:

Promptly initiating a thorough review of the affected data to confirm its origin and scope.
Expeditiously deleting all identified personal information of the Child from our servers, databases, and any associated storage systems, ensuring no residual data remains.
Documenting the steps taken to address the issue and retaining such records in compliance with applicable legal requirements.
Where appropriate and legally permissible, notifying the parent or guardian of the Child to inform them of the situation and the actions we have taken.

Furthermore, we encourage parents and guardians to monitor their Children's online activities to prevent them from accessing services not intended for their age group. If a parent or guardian believes that their Child has provided personal information to us without consent, they may contact our privacy team at [designated contact email] with relevant details. We will respond promptly to such inquiries and cooperate fully to resolve the matter in accordance with this policy and applicable laws.

By using our Service, you acknowledge and agree to our commitment to protecting Children's privacy and our strict policy against collecting their personal information.

8. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties. We recommend that you review the privacy policies of any third-party services you use.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Service. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and understand how you use our Service.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Service after the revised Privacy Policy is posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hipubservice@outlook.com

Hipub Inc.

123 Tech Avenue

San Francisco, CA 94107

United States